Solution
Given the challenges faced, the Kritiks devised several solutions to meet the client’s needs effectively:
- Prioritise Testing on highly-used devices: They decided to focus their testing efforts on the devices most commonly used by their target audience. This approach ensures that they concentrate on the areas that have the highest impact on user experience.
- Explore Emulators: They researched and experimented with alternative tools and methods. This exploration aimed to provide more accurate representations of real-world device environments during testing.
- Implement Comprehensive Usability Testing: They integrated comprehensive usability testing methodologies into their process. This included conducting user observation sessions and actively collecting feedback to gain insights into user interactions and experiences.
- Collaborating with Development team: Recognizing the complexity of browser-specific compatibility issues, they collaborated closely with the Development team. Together, they identified and addressed these issues through targeted testing and optimization techniques.
- Establish a Continuous Improvement Process: This process involves incorporating user feedback and insights gained from testing to iteratively enhance the game’s compatibility and user experience across different devices over time.
Results
The team expects these efforts to make a big difference. They’re focusing on testing the devices most people use, which will help fix problems in the game. They’re also trying new ways to test devices, making it easier to find and fix issues. Watching how players use the game will give them important feedback for future improvements. They’re making a strong plan for testing to avoid new problems with updates. By always working to make the game better, they hope to keep it competitive and make players happy in the long run. Overall, they believe these efforts will make the game platform smoother and more enjoyable for everyone.